Simon says, “Be positive and energetic whether things are going well or going badly.”
This is another one of Simon’s points where the wrong conclusion is at hand. Your friend Simon most assuredly does not see the plumbing’s backing up as a great opportunity to bond with the plumber, just as he does not get suddenly energized by bad news. At the same time, he does not take the fact the plumbing backed up out on everyone else and does not act like someone let the air out of his tires whenever the news is not good.
Neither temper tantrums nor pouting are consistent with Simon’s approach to problems and disappointments. He gave that nonsense up by the first grade. His attitude and commitment are his responsibilities and not reactions to people and events. If you are on Simon’s winning team, you get the Simon you have come to know and count on, at his best, every day, every time, no exceptions, no excuses.